Thursday, December 6, 2012

New Study Reveals Gap in Worker Productivity While ... - VoIP Wire

WESTFORD, Mass.?(BUSINESS WIRE)?Sonus Networks, Inc. (NASDAQ: SONS), a global leader in SIP
communications, today released the results of a new report that reveals
enterprises may recoup $ 5,000 in annual productivity losses per employee
by implementing mobile Unified Communications solutions. The report,
titled ?Mobile Unified Communications: The Emergence of 4D
Convergence,?
was commissioned by Sonus and conducted by the
independent Webtorials Editorial and Analyst Division. The report takes
an in-depth look at the drivers and the benefits of extending Unified
Communications (?UC?) capabilities to the rising number of mobile
workers.

?Enabling mobility across the enterprise
should be the first consideration as companies plan their UC deployments
and that means having a robust, open-standard, SIP-based communications
architecture in place that can support employees no matter where they
are or what device they use.?

Key findings within the report include:

  • The lack of offsite UC capabilities may result in a substantial
    ?productivity gap? between mobile and onsite workers which,
    conservatively estimated, results in a productivity loss of 2.5 hours
    per week per employee
  • Approximately two-thirds of all enterprise knowledge workers are
    mobile at least 25% of the time ? a number that is growing with the
    rise of smartphones and tablets
  • Approximately 18% of projects are delayed because of ineffective team
    collaboration and an estimated 16% of projects are delayed because a
    decision maker could not be reached

Report Shows Mobility as Critical Fourth Dimension of UC

As part of the ?Mobile Unified Communications: The Emergence of 4D
Convergence?
report, a poll of medium-to-large enterprises found
that nearly one in three enterprises have already implemented a
?widespread? or ?extensive? deployment of mobile Unified Communications
in their network. Driving that adoption is the recognition by
enterprises that Unified Communications capabilities could be critical
to the success of an increasingly mobile workforce. The report further
illustrates why enterprises should view mobility as the critical fourth
dimension of Unified Communications alongside voice, data and IT systems.

Quotes:

?Mobility has become an integral piece of the UC puzzle for
enterprises,? said Steve Taylor, Editor-in-Chief and Publisher for
Webtorials. ?Enterprises must push their Unified Communications
capabilities beyond the office walls if they wish to get the maximum
return on investment from their technology investments and the employees
who use them.?

?This latest Webtorials report provides enterprises with a terrific
snapshot of the opportunities and challenges to deploying Unified
Communications in its current state,? said Wes Durow, vice president of
Global Marketing at Sonus. ?Enabling mobility across the enterprise
should be the first consideration as companies plan their UC deployments
and that means having a robust, open-standard, SIP-based communications
architecture in place that can support employees no matter where they
are or what device they use.?

Other Facts from the Study:

  • 63% of respondents indicated that smartphone use is ?extensive? or
    ?widespread? in their enterprise
  • Enterprise workers listed ?Sharing Files? and ?Participating in a
    Multimedia Conference? as the two most ?painful? tasks to perform when
    working offsite

Additional Resources:

Tags/Keywords:

Sonus, SONS, Webtorials, Mobile Unified Communications, UC, SIP, session
management, cost savings, employee productivity, smartphones, tablets,
savings report, study, trends, session border controller, SBC

About Sonus Networks:

Sonus helps the world?s leading communications service providers and
enterprises embrace the next generation of SIP-based solutions including
VoIP, video and Unified Communications through secure, reliable and
scalable IP networks. With customers around the globe and 15 years of
experience transforming networks to IP, Sonus has enabled service
providers and enterprises to capture and retain users and generate
significant ROI. Sonus products include session border controllers,
policy/routing servers, subscriber feature servers and media and
signaling gateways. Sonus products are supported by a global services
team with experience in design, deployment and maintenance of some of
the world?s largest and most complex IP networks. For more information,
visit www.sonus.net
or call 1-855-GO-SONUS.

Important Information Regarding Forward-Looking Statements

The information in this release may contain certain forward-looking
statements within the meaning of the U.S. Private Securities Litigation
Reform Act of 1995 regarding future events that involve risks and
uncertainties. Although Sonus believes that its expectations are based
on reasonable assumptions, readers are cautioned that these
forward-looking statements are only predictions and are subject to
inherent uncertainties, risks and changes in circumstances that are
difficult to predict. All statements other than statements of historical
facts contained in this report are forward-looking statements. Our
actual results may differ materially from those contemplated by the
forward-looking statements. For further information regarding risks and
uncertainties associated with Sonus? business, please refer to the
?Management?s Discussion and Analysis of Financial Condition and Results
of Operations? and ?Risk Factors? sections of Sonus? filings with the
Securities and Exchange Commission. Any forward-looking statements
represent Sonus? views only as of the date on which such statement is
made, and should not be relied upon as representing Sonus? views as of
any subsequent date. While Sonus may elect to update forward-looking
statements at some point, Sonus specifically disclaims any obligation to
do so, except as required by law.

Source: http://www.voipwire.co.uk/new-study-reveals-gap-in-worker-productivity-while-mobile-can-be-closed-with-unified-communications/

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